We have developed a solution that allows a patient to communicate with the doctor through text, voice or visual message remotely. This service is designed to get a quick and professional assessment of health. The system stores a calendar of consultations and appointments, and allows downloading the results of analyses, as well as sending them to a specialist.

The results:

• More than 5000 daily users of the app.
• More than 14 000 consultations.

We have optimized the workflow of the clinic network. We have integrated the calendar of appointments and the electronic document flow to the system. The application provides the possibility of intellectual document sharing, and cloud storage of personal data.

The results:

• The volume of applications processing increased from 3000 to 80 000 per day.
• Time for filling out documents was reduced by 24%.
• Doctors' schedules and appointments were optimised.
• The process before discharge was fully automated.

This solution allows patients to look through the list of clinics, select specialists, make appointments, leave feedback and make house calls. The system stores the entire history of visits, analyses and appointments of the patient. Customized notifications remind patients about the upcoming visit to the doctor and the analyses.

The results:

• The weekly user audience is 30 000 people.
• After the implementation of this solution, the company's turnover was increased by 30%.
• Customer service time was redused by 50%.